Shipping Policy

International Shipping & Customs Policy
We ship your order within 24 hours of receipt. Please note that international shipping refers to any delivery location outside of India. International shipments typically take 7 to 14 days to arrive at their destination.

Customs & International Orders
All orders are shipped internationally to your provided shipping address via DHL or FEDEX. Due to the nature of international shipping, a customer may occasionally have to pay additional import duties and taxes. The large majority of orders will not incur any additional fees. However, we are unable to calculate when or how much these infrequent customs duty charges will be levied.

In cases where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX to clear your goods through customs for you and deliver them straight to your doorstep.

Payment is required prior to delivery, at the point when the shipment arrives at the customs checkpoint. Once the customs duties have been settled, the shipment is released and promptly delivered to its destination.

Customer Support

• Email: support@kalpraag.com
  
• Contact: +91 9717102471
  
• Support Hours: Tuesday to Sunday (11:00 AM to 7:00 PM)